CrazyPoly — Terms and Conditions

Effective date: 14 September 2026 Applies to: CrazyPoly.

1. The agreement

These Terms are an agreement between you and Dmytro Korchynskyi, an individual based in Ukraine, trading as NeatHippo (“we”, “us”, “our”), of Yaroslava Mudroho 81, Letychiv, 31500, Ukraine. By installing or playing CrazyPoly (the “Game”) you accept them.

“NeatHippo” is the name the Game is published under, not a separate company; the individual named above is the party you are contracting with.

Our Privacy Policy — published alongside these Terms, and reachable from the Game — explains what we do with your data, and forms part of this agreement.

If you do not accept these Terms, do not play the Game.

Contact: support@neathippo.com

2. Children and parents

CrazyPoly is suitable for all ages, and much of it — solo play, robot opponents, and games with people on the same Wi-Fi — needs no account of any kind.

If you are under 18, a parent or guardian must read these Terms and agree to them on your behalf before you create an account, add friends, or buy anything. Where the law sets a minimum age for consenting to online services on your own — 13 under COPPA in the United States, and between 13 and 16 under Article 8 GDPR in the EEA, depending on the country — an account below that age may only be created with the verifiable consent of a parent or guardian.

Parents and guardians: by allowing a child to use an account, you are agreeing to these Terms yourself, and you are responsible for what happens on that account — including any purchase made from it. Google Play’s parental controls, purchase approval and password requirements are the practical way to keep control of that; we recommend turning them on.

3. Your licence to play

We give you a personal, non-exclusive, non-transferable, revocable licence to install and play the Game for your own private entertainment. That is all it is: the Game is licensed, not sold, and everything in it stays ours or our licensors’.

You may not:

• copy, distribute, sell, rent, or sublicense the Game or anything in it;
• reverse-engineer, decompile or modify it, except so far as the law expressly says you may despite this clause;
• use cheats, mods, bots, automation, memory editors or modified clients, or otherwise interfere with how the Game or its server works;
• exploit a bug for advantage instead of reporting it;
• create extra accounts, or delete and re-create one, to collect the free starting coins more than once;
• attack, overload, probe or attempt to gain unauthorised access to the server or to another player’s account;
• use the Game for anything unlawful.

4. Accounts

You need an account only for online play, coins, and the friends list. You can create one with an e-mail address and password, with Google Sign-In, or as a device-only account.

• Keep your password to yourself. You are responsible for what is done with your account, unless you tell us it has been compromised — and if you think it has, tell us at support@neathippo.com.
• One person, one account. Do not share it, sell it, buy one, or hand it on.
• A device-only account cannot be recovered. If you sign out of one, uninstall the Game, or lose the device, the account — and the coins, themes and statistics on it — is gone, and we cannot get it back for you. The Game warns you about this before you sign out. Linking an e-mail address and password is the fix, and takes a moment.
• Your display name is visible to other players. Do not pick a name that impersonates somebody else, is offensive or hateful, advertises something, or reveals personal details — especially a child’s real name, school or address. We may change or reset a name that breaks this rule.
• We may suspend or close an account that is being used to cheat, harass other players, defraud us or Google, or otherwise break these Terms. Where it is fair to do so, we will tell you why and give you a chance to answer.

You may close your account at any time from inside the Game: User Account → Delete account. Closing it deletes the coins, statistics and the record of which themes it paid for, and that cannot be undone. If you cannot reach that button, write to support@neathippo.com and we will close it for you. A new account created afterwards starts from nothing, and the free starting coins are given once per device as well as once per account (§5.2), so one made on the same device does not receive them again.

5. Coins, themes and purchases

5.1 What coins are

Coins are a virtual in-game token, not money. They have no value outside CrazyPoly. You do not own them: they are a limited licence to use a feature of the Game. They cannot be exchanged for cash, transferred to another player or another account, or redeemed for anything other than what the Game offers in return for them.

Coins are held on your account by our server, which is the only thing that adds or subtracts them. That is why coins need you to be signed in.

5.2 What coins are for

Coins pay for entry to an online match and unlock themes. An online match takes an entry fee when it starts; if the match never gets going, the fee comes back. A new account is also given a few coins to start with, once — counted per device as well as per account, so deleting an account and creating another on the same device does not produce a second helping. Prices, starting grants and rewards are set by us and may change as the Game is balanced — we will not, however, take away coins you already hold.

5.3 Buying things

Coin packs and the Pro Pack (which bundles the West theme, Remove Ads and a batch of coins for one price) are sold through Google Play. The West theme and Remove Ads are bought with coins inside the Game. Google is the seller of record and takes the payment; we never see your payment details. Your purchase is also subject to Google Play’s own terms.

Remove Ads and the themes are one-time purchases tied to your Google account, not consumables: buying one twice is not possible, and “Restore Purchases” recovers it on a new device.

Once Google confirms a purchase, our server checks it with Google and grants the item to your account. If something goes wrong in between — the app closes, the network drops — “Restore Purchases” asks Google what you own and puts it right.

5.4 Refunds

Refunds for anything bought through Google Play are handled by Google under its refund policy, and that is where to ask first. If Google cannot help and you think something has genuinely gone wrong on our side — you paid and did not receive what you paid for — write to us and we will look at it.

Nothing here takes away rights you have under mandatory consumer law.

EU, EEA and Ukrainian consumers: you normally have 14 days to withdraw from a purchase of digital content. By buying an item that is delivered to your account immediately, you ask for that immediate delivery and acknowledge that you lose the right of withdrawal once delivery has begun.

5.5 If the Game stops

If we ever have to shut the online service down, we will give reasonable notice where we can, and unused coins and themes may cease to be usable. Nothing in this clause affects a refund you are entitled to by law for something you paid for and did not get.

5.6 Advertising

The Android version of the Game shows advertisements, which is part of how a free game pays for itself. Some you choose to watch in exchange for a coin; one kind appears when you leave a match that has finished. Buying Remove Ads turns them off, and there is no advertising in the desktop or browser versions at all.

Ads are supplied by Google and chosen by Google, not by us. We do not control which advertisement you are shown and we do not endorse what it advertises. What Google collects to do that, and how you say what is allowed, is described in the Privacy Policy.

Watching a rewarded ad credits a coin once our server is satisfied the ad was genuinely watched. Trying to fake that — automating it, tampering with the app, or claiming rewards you did not earn — is a breach of these Terms, and §11 applies.

5.7 Improving the Game

The Game counts a small number of anonymous events — such as a game starting or a match being found online — so that we can see what gets used and fix what breaks. It cannot be used to identify you, and it is separate from the account data described elsewhere in these Terms. What is counted, and why, is described in full in the Privacy Policy.

6. Playing with other people

Be decent. No harassment, no hate, no cheating, no deliberately spoiling other people’s games. Reactions exist to make the table livelier, not to bully somebody — spamming them at a player is a use we may act on.

Finish your games. An online match has a turn clock, and a player who stops taking turns is played around so the rest of the table is not held hostage. Games you walk out of are counted as abandoned in your statistics. Declaring bankruptcy forfeits your net worth — the Game asks you to confirm before it does.

Availability. We run the online service as well as a very small operation can, but we do not promise it will always be up, that matchmaking will always find you a game, or that a match in progress will always survive. Matches, rooms and connections can end for reasons outside our control.

Keep the Game updated. Online play requires a current version; older builds are turned away from online matches so that players on different rule sets do not end up at the same table.

Local Wi-Fi play happens between the devices on your network and does not involve our server. What happens on a network you share with other people is up to the people on it.

7. Ownership, and what CrazyPoly is not

The Game, its code, artwork, board, sounds, characters and the CrazyPoly name are owned by us or by our licensors, and are protected by copyright and other intellectual property laws.

CrazyPoly is an original business dice game. It is not affiliated with, endorsed by, or connected to Hasbro, Inc., its subsidiaries, or the owners of the MONOPOLY® trademark or any other board game. Any trademarks that belong to somebody else are their property, mentioned only to describe what is theirs.

The Game is built on the Godot Engine and includes other open-source components, each under its own licence. Those licences are reproduced in the Game, on the Licenses screen.

Bug reports, ideas and suggestions you send us are gratefully received, and we may use them without owing you anything for them.

8. Changes to the Game

We may update, change, add to or remove features of the Game, including rules, themes, prices and the balance of play. Some changes are needed to keep the service secure or working at all. If a change is significant and to your disadvantage, we will give you notice where we reasonably can, and you may stop playing and close your account.

9. Disclaimers

The Game is provided “as is” and “as available”. To the extent the law allows, we make no warranties that it will be uninterrupted, error-free, or fit for a particular purpose, and we do not guarantee that saved games, statistics, coins or entitlements can never be lost.

If you are a consumer, this clause does not limit the rights mandatory consumer law gives you — including, in the EU and Ukraine, your right to digital content that conforms to the contract.

10. Our liability

To the extent the law allows:

• We are not liable for indirect or consequential loss, lost profits, lost data, or loss of virtual items, arising from your use of the Game.
• Our total liability to you for any claim connected with the Game is limited to the greater of the amount you paid us or through Google Play for the Game in the 12 months before the claim, or EUR 50.

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, for our intentional misconduct or gross negligence, or for anything else the law does not permit us to exclude. If you are a consumer, your mandatory statutory rights are unaffected by this section.

11. Ending the agreement

You may end it at any time by uninstalling the Game and, if you have one, asking us to close your account.

We may suspend or end your access if you break these Terms in a serious or repeated way, or if we have to stop providing the Game. Sections that by their nature should survive — ownership, disclaimers, liability, governing law — survive the end of the agreement.

12. Governing law and disputes

These Terms are governed by the law of Ukraine, and the courts of Ukraine have jurisdiction.

If you are a consumer, this does not deprive you of the protection of the mandatory law of the country you live in, and you may bring proceedings in your own local courts. Consumers in the EU may also use the European Commission’s online dispute resolution platform.

Before any of that: write to support@neathippo.com. Almost everything is settled faster that way.

13. The rest

• If any part of these Terms turns out to be unenforceable, the rest stays in force.
• Not enforcing something once does not mean we give up the right to enforce it later.
• You may not transfer your rights under these Terms. We may transfer ours if the Game changes hands, without reducing your rights.
• These Terms, together with the Privacy Policy, are the whole agreement between us about the Game.
• We may update these Terms. The effective date at the top changes, and where a change matters we will ask you to look at them again in the Game before you carry on playing. Carrying on playing after a change means you accept it; if you do not, close your account.

14. Contact

support@neathippo.com

Dmytro Korchynskyi, trading as NeatHippo — Yaroslava Mudroho 81, Letychiv, 31500, Ukraine.